Blog

Ideas for running a small agency.

Practical ways to manage client work: onboarding, reports, approvals, invoices, calls and AI drafts. Short reads for people who would rather be doing the work.

BasicsWhat a client portal should (and should not) doA short checklist for deciding what belongs in a client portal.The BravaSpace team / 12 October 2026 / 5 min readRead the article

ReportingMonthly client reports in 30 minutesA repeatable routine for reports clients actually read.The BravaSpace team / 12 October 2026 / 5 min readRead the article

OnboardingOnboarding a client without the email chainWhat to ask for, in what order, and where it should live.The BravaSpace team / 12 October 2026 / 4 min readRead the article

BasicsApprovals without the chaseHow to ask for a yes, keep a record, and stop chasing.The BravaSpace team / 12 October 2026 / 3 min readRead the article

Getting paidInvoicing without the awkward follow-upClear invoices, clear dates, and a calm way to remind.The BravaSpace team / 12 October 2026 / 3 min readRead the article

Working with AIUsing AI drafts in client workWhere a draft helps, and where you still need to read every word.The BravaSpace team / 12 October 2026 / 3 min readRead the article

BasicsClient calls that end with decisionsAgenda, notes, follow-up: a simple routine for every call.The BravaSpace team / 12 October 2026 / 3 min readRead the article

Getting paidA statement of work that stops scope creepWhat to write down so the project stays the project.The BravaSpace team / 12 October 2026 / 3 min readRead the article

Basics

What to build, and what to leave out.

Reporting

Reports clients read to the end.

Onboarding

The first week, done calmly.

Getting paid

Scope, invoices and calm follow-up.

Working with AI

Drafts you can use, and checks you still make.

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